📦 SHIPPING POLICY & RETURNS

Effective Date: December 4, 2025

All physical apparel orders are processed within 3–7 business days, excluding weekends and holidays.

Shipping times vary depending on destination and shipping method selected at checkout. Estimated delivery is 5–10 business days after processing.

Shipping costs are calculated and displayed at checkout.

International orders may be subject to customs fees, duties, or taxes. These charges are the responsibility of the customer.

Once your order ships, you will receive a confirmation email with tracking information.

🎀 RETURN & REFUND POLICY

Effective Date: December 4, 2025

Returns are accepted within 14 days of delivery
Items must be unworn, unwashed, and in original condition
Sale items are final sale
Customer is responsible for return shipping unless the item is defective or incorrect

To request a return, contact us at ludo.labs@mail.com.

Due to the nature of digital products:

All digital sales are final
No refunds, returns, or exchanges are available once the file has been delivered or downloaded